How do I place an order?
1. When you’ve found a product you like, make sure you check product specifications such as size and color. You can also find more detailed information, such as sizing tables, if you scroll down the product detail page.
2. When you’re ready to place your order, you can click “Buy Now” and continue to the checkout, or you can add the product to your cart first and continue shopping.
3. If you want buy all the items in your cart, simply click “Buy All” to place your order
How do I pay for an order?
We accept Alipay(Aliexpress Escrow), Western Union and T/T in advance.
We accept the payment methods provided by Aliexpress Escrow as below:buy via aliexpress app, we are available for Visa, MasterCard, Maestro, American Express, Alipay Balance, QIWI, Boleto, bancontact, iDeal, Przelewy24, SMS Payment in Russia(MTC, MegaFon, Beeline, TELE2) and AliExpress Pocket.
Buy via website/PC,we are available for Visa, MasterCard, Maestro, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, TELE2), Cash Payment (Euroset, Syvaony, Russian Post), and AliExpress Pocket
When you can ship out my order?
Usually we ship the item within 3 business day after full payment is received. Sundays and holidays are not included.To make sure you get the parcel quickly ,we need you put correct shipping address,contact name,zip code and telphone/mobile phone number.You are responsible for any additional re-shipping and handling cost associated with giving an incorrect shipping info.
When can I get the parcel?
Usually it takes 10-60 working days to deliver according to different countries.(Holidays are not included)
However, sometimes the parcel might be stuck at the customs for a long period in some countries like Russia,Italy, France,Netherlands
,Germany, Argentina and Brazil.If this happens,the dispatch could be a little bit delayed.And you might need to contact the custom to check if the tax is needed for the release of the parcel.For this situation,we shall help you extended the protection time to protect your rights.
Where do I get my parcel?
Usually the post will hand over the parcel to your house or mail box. While sometimes it might need pick up at your local post office. For this situation,you can call the local post office see if they can make another dispatch.If no, please pick up the parcel from the post office asap better within 7 days.
How about the return and refund policy?
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product is are not as advertised.